Founder of the Market Research Online Community, Communispace had led the category for over 10 years. But success breeds many imitators, and they found the differentiation they once enjoyed eroding as more and more competitors entered the space. The leader needed to lead once again.
Our work with Communispace began with an overhaul of their brand identity and sales outreach, designed to reassert the company’s foundation of innovation and insights. Our efforts then spread to a wider range of customer touchpoints, over time including everything from a new website, to the interior design of new office spaces.
As we continue to tell their brand story across a broad range of opportunities, Communispace has reestablished their leadership role, and as a result, has achieved 29% revenue growth year after year since we started working together.